Who we are
Dearden has a team of highly experienced and skilled consultants who can adapt quickly to the challenges and changing needs of the client. We expect the very best of our team and will continue to recruit talented and passionate individuals who can think creatively and with imagination.
Chairman Steve is an established expert in organisational transformation, with particular experience in complex, large and difficult turnarounds. This has included extensive merger and acquisition work. He has developed a very successful turnaround track record at CEO/MD level in the public and private sector.
Steve has worked extensively in the NHS and recent clients include Princess Alexandra Hospital Trust, Barnet and Chase Farm Hospitals NHS Trust and West Middlesex University Hospital. He has delivered CIPs across a range of NHS organisations, including a number of CIP recovery situations. Steve has real life know-how and strong interpersonal skills, backed up by first class intellectual and analytical ability. He has excellent stakeholder management skills and has worked across organisations in localities, including in Newham, where he delivered a £70 million savings programme for the local authority, having previously delivered the PCT’s CIP, turning a £7m deficit into a surplus in four months.
Managing Director Mark joined the NHS as a national management trainee in the late 1980s and worked in general management and HR roles in acute and community NHS settings. He is now a highly experienced management consultant having managed Dearden since 2002. He has worked as a substantive or interim HR in 14 different NHS organisations including Oxford University Hospitals NHS Trust, Chelsea and Westminster Hospitals NHS FT, London Ambulance Service, Norfolk and Suffolk NHS FT, Princess Alexandra Hospitals NHS Trust, Oxfordshire PCT, Newham PCT, East and North Herts NHS Trust and United Lincolnshire NHS Trust.
He led the HR work on Shaping a Healthier Future, the remodeling of healthcare across NW London and has considerable expertise and experience in medical staffing, medical productivity and job planning. Mark is also an experienced coach having run over 400 coaching sessions with CEOs, directors and clinicians.
Mark was asked to chair the expert panel appointing the Director of HR to the Northern Ireland Civil service.
Mark has an MBA from Henley Management College and is a Fellow of the Chartered Institute of Personnel and Development (distinction). He has an Advanced Diploma in Management Consultancy and a Certificate in Advanced Professional Practice in Senior Executive Coaching and Mentoring. Mark is an MBTI Step one and Step two accredited practitioner.
Director Clare joined Dearden in March 2021, bringing with her over 20 years’ experience in HR across a broad range of public, private and charitable organisations. These include retail, financial services, policing, transport, third sector and NHS. Clare has a strong track record of enabling improvement in organisations and a proven ability to make immediate positive impact. She is an accomplished HR Director with extensive experience in developing value-add HR Functions; delivering cultural and transformational change and introducing technology to enhance organisational effectiveness. She is passionate about people and thrives on business change and collaboration to achieve sustainable improvement.
Clare has recently been working within the NHS, implementing and embedding a new HR structure, to increase productivity and enhance the strategic value of the function. Clare was a key adviser on a multi-award winning transformational change programme to shift attitudes, behaviours and skills within London Underground. She also worked in partnership with the Department for International Development to improve safeguarding and prevent sexual exploitation in the third sector. Collaborating on a series of projects and developing guidance to improve safeguarding practices and organisational culture within the International Development sector.
Clare is a Fellow of the Chartered Institute of Personnel and Development and an accredited workplace mediator.
Director Michelle joined the NHS as one of the pilot group of the Graduate HR Management Training Scheme in 2004 and has worked in HR roles in acute and specialist NHS settings. Most latterly, she acted up as Director of Workforce and OD and has worked substantively in Deputy Director roles in both Organisational Development and Operational HR. Michelle has extensive experience of OD interventions, culture change projects, Equality and Diversity programmes as well as operational experience of Agenda for Change, identification and implementation of cost improvement measures, redundancy, change management and TUPE exercises.
Michelle also spent 5 years working as the Head of Operations for the HR Advisory Service of a major law firm, taking overall responsibility for ensuring this employee relations service met client organisations’ individual needs. She acted as a senior point of contact for client managers, maintained a small caseload of complex employee relations work and carried out ad-hoc consultancy work as necessary.
Michelle has a first class honours degree in French and Human Resource Management, as well as a Postgraduate Diploma and Master’s degree in HRM at distinction grade. She is a chartered member of the CIPD and is also an EMCC EQA Coach Practitioner.
HR Consultant Nina joined Dearden in 2019 following 17 years working in various HR Generalist and Consultancy roles across a variety of sectors including NHS, Private Healthcare and Education.
Before taking up a position with Dearden, she was Head of HR and the Strategic HR Lead for Diversity and Inclusion at St Christopher’s where she specialised in people management, employee relations and the management of change. She has delivered on several people management and leadership courses from front line managers to senior level executives. Nina is particularly interested in management development and organisational design, providing advice on high performing team structures and job roles including job evaluation processes and recruitment needs. More recently, Nina has become involved in transformational HR and cultural change.
Nina is a Chartered Member of the Chartered Institute of Personnel and Development and a certified workplace coach and facilitator. She has also completed an MA in Strategic Human Resources.
Associate Consultant Graeme is an HR professional with more than 10 years’ experience of working as a Board Director in the NHS. He has extensive experience of managing complex change management programmes including Executive and department re-structures. Graeme has also worked within the independent sector to support the development of their Human Resources and management teams and helping them to deliver specific improvement projects. He has valuable experience in operational delivery, having managed community NHS services in Buckinghamshire as part of the transformation of services in the area. He has also been involved in a number of mergers and acquisitions within the healthcare sector including carrying out the role of Programme Director for a significant merger between mental health and community NHS providers.
As a Senior Consultant, Graeme has led a number of projects including consultant job planning, working with teams in difficulty, wellbeing, staff engagement, workforce productivity, long term workforce planning and corporate restructure and savings plans. Graeme has experience of operating across health systems e.g. STPS/ACSs and used to working with organisations in financial and operational difficulty, supporting them to achieve sustainable improvements.
He is a Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD).
Associate Consultant Juliette offers over 16 years’ HR management experience within the NHS and prior to this some 14 years’ as a Registered Nurse.
Prior to joining Dearden she was Head of Medical HR in an acute NHS Foundation Trust and led on the introduction of the 2016 Doctors’ in Training Contract. She also has expertise in the areas of Consultant job planning and has managed several complex cases using the Maintaining High Professional Standards in the NHS framework. Additionally, she has a wide range of generalist experience gained whilst she worked as an HR Business Partner in a busy acute NHS Trust including managing change, TUPE, redundancy, performance management, amongst other areas.
Whilst working at Dearden she has been involved in several projects including supporting restructures in NHS Trusts; an external review of disciplinary cases to improve good practice; acted as Case Investigator for investigations using MHPS; a review of Consultants’ pay, terms and conditions and provision of training in a non-NHS organisation; assessment of over 100 clinical admin staff at a large NHS Trust; review of a recruitment and medical staffing function at a large NHS Foundation Trust; undertook a specific project looking at how to increase female participation with applications for Clinical Excellence Awards; improving relationships and performance between clinicians and senior managers at an acute NHS Trust; and two-party mediation involving senior clinicians at an acute NHS Trust;
She also delivers medical staffing training and undertakes consultancy projects for Jane Cole Associates, acquired in September 2018 and now part of Dearden HR.
Juliette is a Chartered Member of the Chartered Institute of Personnel and Development and a certified workplace mediator. She is also near completion of a MSc in Occupational and Business Psychology and is a Registered Test User in Ability and Personality with the British Psychological Society and a Psychtech 15PQF practitioner.
Associate Philip’s consultancy work spans coaching, leadership, organisation development, action learning and the management and delivery of sustainable change. Philip joined the NHS as a trainee in the 1970s and worked in general management and HR roles in acute and regional NHS settings. His last substantive role in the NHS was Head of OD with a Strategic Health Authority. Recent consultancy work has focussed on improving medical productivity.
Associate Rainy is an independent HR and OD consultant, with over 26 years’ experience as a senior HR and OD Manager within the NHS, working with Directors and Board members. Rainy joined the NHS in 1989 and has worked within Regional, Acute and Community organisations. Rainy has been Deputy Director of HR at Dudley Group NHS Foundation Trust and Oxford University Hospitals NHS Trust, acting up to Director of HR on several occasions.
Since 2011, Rainy has undertaken senior HR interim and project assignments at Oxford University Hospitals NHS Trust, Leicester University Hospitals NHS Trust, Mid Essex Hospital Services MHS Trust, Northampton Healthcare NHS Foundation Trust, Barts Health NHS Trust, London Ambulance Service NHS Trust and most recently at London North West Hospital NHS Trust.
Rainy is qualified in 16PF and MBTI psychometric assessment, is an experienced coach and mentor and holds an MBA (HR stream), an MSC in HR Leadership, and is a Fellow of the Chartered Institute of Personnel Development (FCIPD).
Associate Carol is an independent HR Consultant who has over 30 years’ experience at Director level, in healthcare staffing across HR and Operations in both the NHS and private sectors and prior to that, worked as a qualified nurse in the NHS and in Industry. A generalist HR practitioner, she has particular skills and interest in change management, including M&A.
Carol recently joined Dearden in May 2019, working on projects with HEE and with 2 Mental Health Trusts.
Carol holds an MBA (Cranfield) and Chartered Grad CIPD status. She is also a qualified ILM7 Coach
Caroline joined Dearden in August 2020 and supports all aspects of business development and marketing. Prior to joining Kingsgate, Caroline has over 10 years of experience working in these fields in a diverse range of sectors as an employee and as a consultant. She has experience kick-starting marketing and business development in Start-up firms as well as developing strategies for the more established.
Contracts Administrator Heidi’s experience spans support roles for a small scale social enterprise to major corporates. By the end of 14 years working in the proposals teams for two major construction firms Heidi was leading the Marketing Support team and was advising on business intelligence. More recently she had a broad support role within the development of an educational organisation with a social purpose. All these skills now come together to ensure that Dearden HR has a fair, transparent and organised approach to contracts and bidding.
Bookkeeper Sharon joined the company in August 2017. She is a qualified Chartered Management Accountant of 13 years and has worked within the finance Sector for over 25 years. Prior to joining us Sharon worked for DHL Express UK as Head of Financial Planning & Analysis managing a team and budget in excess of £130m. Sharon is a mother to 3 young children and in her spare time enjoys running.
Diversity & Inclusivity
Dearden HR is committed to fostering an inclusive workplace culture that attracts and retains people from a diverse background. At the core of our growth strategy is inclusivity and we are committed to creating a supportive workplace to encourage and enable our talent to express themselves and share their ideas and be responsible for their impact on others. We are proud to be an equal opportunities employer where everyone is encouraged to develop and attain both personal and professional success as we recognise the positive impact this has on our internal culture and therefore with our clients.
We are committed in continuing our efforts in creating an environment where diversity thrives and is equally as important as delivering exceptional work for our clients.
A recent audit demonstrated our commitment to supporting diversity with 50% of the senior positions being held by women in the company, of which 25% represents our BAME talent.